AassistChat

AassistChat is the agent app for teams that support customers across many websites. Everything that arrives from your sites lands in one place, on your phone, the moment it happens. ONE INBOX FOR EVERY WEBSITE See every conversation across all the sites you are assigned to, newest first, with the website marked on each row. Narrow to a single site when you need to focus. Filters keep the words your team already uses: Waiting, My open, Transferred to me, Unresolved and All resolved, with resolved chats split into those closed by an agent and those closed automatically. KNOW WHO IS THERE A visitor's presence shows on every conversation as it changes, so you can tell who is still on the site and who has gone quiet before you reply. The live board groups everyone on your websites by site and by page, opens to show who is on each page, and lets you start a chat with an opening line of your…