AsisteClick Team Inbox

AsisteClick is a customer-service platform available to businesses across industries. This app brings their teams' conversations to the phone: agents can follow tickets, reply to customers, and coordinate support from one inbox. • Organize unassigned, assigned, other agents' and resolved tickets. • Read conversation history and reply through channels connected to your account, such as WhatsApp, Instagram, Facebook, Telegram, email, and web chat. • Add internal notes, share files, photos and audio, and use templates when supported by the channel. • Assign conversations, apply tags, and view contact information. • Chat with teammates and AI assistants in Team. • Get notifications for activity that needs your attention. Available features and channels depend on your organization's setup. An active AsisteClick agent account is required. Accounts are created outside the app.