Aurely Admin

Aurely Admin is the agent companion for Aurely Chat - the live-chat platform that lets you support customers in any language. Your website visitors chat in their own language; you read and reply in yours, and every message is auto-translated both ways in real time. Run your whole support team from one shared inbox. WHAT YOU CAN DO - Answer visitor chats from a fast, unified inbox - Real-time two-way auto-translation across 14 languages (RTL supported) - See who you're talking to - customer profile, connected account data, and their recent browsing and search activity - Smart routing and ownership: a customer stays with their agent; unanswered chats roll to the next available teammate - Saved replies, search, and Active/Resolved filters - Push notifications so you never miss a message - Team and analytics: capacity, response times, and per-agent stats WHO IT'S FOR Support teams at…