Badala Business Inbox

Badala brings customer conversations and your team into one shared business inbox. It is available to businesses of every size, with a separate, private workspace for each organization. You do not need to be affiliated with Bricks or an existing customer. KEEP CUSTOMER CONVERSATIONS TOGETHER Work with your organization's connected WhatsApp Business and Instagram messaging channels. Read and reply to conversations, share attachments and voice notes, and keep customer context close by. WORK AS A TEAM Use internal notes and mentions to coordinate with colleagues. Find conversations, review contact details and keep track of the messages that need your attention. SEE THE CUSTOMER CONTEXT View information from the integrations your organization has connected, including customer profiles, CRM records and billing information where available. Access depends on your organization's setup and your…