Bahas

Bahas is where your support team takes over when your chatbot can't. Every automated conversation eventually hits a question the bot can't answer. Bahas is the agent-side app that catches those moments, notifying your team the instant a conversation is escalated, and giving them everything they need to step in and help without missing a beat. Built for company admins and support agents, Bahas turns bot escalations into fast, informed human conversations. HOW IT WORKS Get notified instantly The moment a conversation is escalated by your bot, agents get a real-time notification. No monitoring a dashboard, no missed handoffs. Join and respond in real time Step directly into the live conversation with the customer. No delays, no re-asking the customer to repeat themselves. Full context, zero guesswork Every escalation comes with the complete conversation history: what the customer asked,…