CareVoice: Resident Surveys

CareVoice: Resident Surveys helps long-term care and assisted living teams collect resident feedback and turn it into practical improvements. LISTEN TO YOUR COMMUNITY Collect simple 1–10 satisfaction ratings through staff-assisted surveys or a shared-tablet kiosk. Organize questions by department and results by hall or unit. Gather family feedback through separate survey links. UNDERSTAND THE RESULTS Review satisfaction trends, survey coverage, and areas that need attention. Resident and family results stay separate, and reports suppress scores for groups below the minimum response count. FOLLOW THROUGH Create improvement actions, assign responsibility, and set review dates. Prepare community updates, export reports, and download a meeting PDF for leadership discussions. KEEP YOUR TEAM CONNECTED Manage staff access, opt into report emails and coverage reminders, and review connected…