CloudShope

CloudShope Connect is the mobile workspace for contact-centre and field-sales teams. Handle customer conversations, calls and CRM leads from one app. • Unified inbox — your whole team replies from a single business messaging number • Cloud telephony — place calls from your business caller ID (DID), with one-tap redial and full call history • CRM — view, update and assign leads captured from your conversations; add notes, follow-ups and timeline activity • Reports & analytics — agent performance, call reports and conversation metrics • Role-based access for agents, team leads and admins An active CloudShope account is required to use this app. CloudShope Connect is an independent product and is not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.