Coastal IT & Network Solutions

Coastal IT Service & Solutions runs every support job from a single app - the moment a client raises a request to the signed job card and final invoice. One workflow, four roles, no paperwork lost between the site and the office. A JOB CARD SYSTEM BUILT FOR FIELD IT WORK Every request moves through clear, color-coded stages - Requested, Accepted, On-going, Finished, Invoiced - so everyone can see exactly where a job stands at a glance. FOR CLIENTS - Submit a service request in seconds and describe the problem - Track live progress as a technician is assigned and work begins - Review the completed job card and sign off on site with your finger FOR TECHNICIANS - Accept assigned jobs and see what needs doing - Clock Time In and Time Out on-site for an accurate record - Fill out the digital job card - work performed, parts, notes - Capture both technician and client signatures before you…