Crucial Support

Crucial Support is the companion app for Crucial Technology's managed IT clients. If we look after your IT, this is the fastest way to reach us. RAISE A TICKET IN SECONDS Describe the problem, attach a photo or screenshot, and tell us when suits for a call. It goes straight to our engineers. SEE EVERYTHING IN ONE PLACE Every ticket you've raised, open or closed, with the full conversation. Search by subject or ticket number. KNOW WHEN WE'VE REPLIED Get a notification the moment an engineer responds, and reply from your phone. MARK IT SOLVED Fixed itself, or sorted on a call? Close the ticket yourself. KNOW WHEN WE'RE OPEN See at a glance whether the support desk is open, and call us directly when it is. Crucial Support is for existing clients of Crucial Technology. Access is issued by us when your managed services agreement begins — there is no sign-up in the app. If you're a client and…