Crunch: Hard Conversations

Crunch gives you the argument before the real one. You choose who you are up against, you say your piece, and they push back. It works in text. It also works as a phone call, which is harder, and worth doing at least once before the day itself. Three ways in Pick a situation from the library, which is the low-effort start: work that keeps arriving late, a boundary that has stopped holding, a refusal you keep softening, something you need to hand over. Or pick a type of person, if you already know the sort you come off worst against. Or set up a colleague you actually manage, which takes the longest and pays back the most. Whichever you choose, you set how much resistance you want first. They do not just agree Your counterpart has their own account of what happened and believes it is the correct one. They will not accept the first way you phrase things. The speech you rehearsed in the…