EDC's Pocket Tech

EDC's Pocket Tech puts your IT help desk in your pocket. Describe an IT problem in your own words, by typing or just by talking, and get clear, step-by-step troubleshooting right away. If the problem needs a human technician, the app opens a support ticket with the EDC help desk for you, with the full context of what you already tried. TWO WAYS TO GET HELP Text chat. Type your question and work through it at your own pace. Attach a photo or screenshot when something is easier to show than to explain like an error message, a cable, a blinking light on a router. Voice. Tap once and just talk. Hands-free and conversational, so you can follow along while you're actually at the machine or holding the printer tray open. WHAT IT CAN HELP WITH - Wi-Fi and network connectivity - Email and calendar problems - Printing and scanning - Passwords and account access - Software that won't launch,…