Helix Field Dispatch

Helix Field Dispatch is the technician app for companies that run on Helix Field, the field service platform from BAW International. The office schedules the work on the web; the crew runs the day from this app. YOUR DAY, IN ORDER See today's stops in the order the office set, with the address, the customer's notes, the gate code, and what the job needs. Open the map for any stop. Get a notification when the office assigns you a job or changes the day, and accept or decline a job when your company allows it. EVERY STEP, RECORDED Clock in and out from the truck. Work through the checklist your company set for each service, attach before and after photos, and hand the phone over for the customer's signature before you pull away. TELL THE CUSTOMER YOU ARE ON THE WAY One tap opens a text message to the customer from your own phone, with the arrival window filled in. GET PAID BEFORE YOU…