HelpMom: Remote Family Help

HelpMom lets you help a parent or relative with the things at home that confuse them: the TV, the router, the washing machine, a strange text message or a letter from the bank. They press one big button. You see what their phone camera sees and show them what to do. FOR THE PERSON WHO GETS HELP • One big button: "Call Anna". Nothing else to learn. • "Is this for real?" A strange text, e-mail, letter or call? Send a screenshot or a photo and get a clear answer on the screen: "It is a scam – do nothing" or "It looks fine". • Not urgent? Ask to be called back when it suits. • Magnifier: read the small print on a medicine label or a letter, with the phone's light. • Large text and clear pictures. No account, no password, no settings to get wrong. FOR THE HELPER • See their camera live, on your phone or computer. • Freeze the picture and draw on it: circle the right button, point with an…