Innovate Ticket

Innovate Ticket is a B2B support and ticket management app built for support agents who need a simple and efficient way to manage customer requests from their mobile devices. The app brings your support tickets, team workload, performance insights, notifications, and passport scanning tools together in one place. Ticket Management Manage your support tickets from a central inbox and quickly switch between different views, including Inbox, Assigned to Me, Unassigned, Starred, Closed, Drafts, and Archived. This makes it easier to find the tickets that need your attention. Support Dashboard Get a clear overview of your support activity at a glance. The dashboard provides useful information such as open tickets, breaching tickets, resolved tickets, unassigned tickets, median first response time, median resolution time, and ticket activity from the last seven days. Organized Inbox Keep your…