ITC CRM

ITC CRM is the sales-team app for the ITC-CRM customer relationship platform. It brings every customer conversation into one inbox on your phone, and shares incoming messages across the team automatically and evenly. WHAT THE APP DOES • One unified inbox: WhatsApp, Messenger, Instagram and website chat in a single place, instead of switching between apps. • Automatic, fair distribution: new conversations are shared evenly across the sales staff, respecting days off and working hours. No one drowns in messages while someone else sits idle, and no message is left without an owner. • Lead follow-up: conversations are sorted by stage — new, following up, qualified, quoted — with reminders for tasks and appointments. • Reply from your phone: send text, a photo, a file or a voice message straight from the conversation. • Instant notifications: get alerted when a new message arrives or a…