Lansy

Lansy is a tool for analysing conversations with customers. Record or upload a consultation or a call, and within a minute get a structured review: what went well, where the mistakes were, and what to focus on next time. Who it is for: Lansy is built for sales and service teams — managers, trainers and employees who want to improve the quality of customer communication systematically. Features: • Record and upload conversations right from your phone • Automatic review of every dialogue: strengths, mistakes, areas for growth • Scoring against your own script and criteria • Dashboard with metrics by employee, location and period • Call funnel and breakdown by stage • An assistant that answers questions about your data How it works: The conversation is transcribed, anonymised and analysed. You see the result in a clear report — no need to listen through hours of recordings manually. Try it…