Loop by Mihu

Loop is the workspace where your team and your Mihu AI agents handle customer conversations together. AI agents answer calls and messages around the clock. Loop shows you what they are doing in real time and hands the conversation to a person the moment it needs one — with the full history, so nobody has to ask the customer to repeat themselves. ONE INBOX FOR EVERY CONVERSATION • Calls and messages from all your channels in a single, shared inbox • See who is handling what, with queues, assignments and SLA timers • Pick up, transfer or hand a conversation back to the AI agent STAY IN THE LOOP WITH YOUR AI AGENTS • Follow each AI conversation as it happens, including the steps the agent takes • Approve or decline actions the agent asks permission for • Join or take over a live AI call with your own voice REPLY FASTER • Quick replies in multiple languages • Voice messages, photos and file…