Mersal Services

Mersal Services is the customer app for booking rides and sending items across the city with a clear and simple experience. With the app, you can: • Book an immediate or scheduled ride. • Send an item and set precise pickup and delivery locations. • Choose the vehicle category that fits your request. • Track order status and your courier's location during service. • Save home, work, and frequent addresses with Mersal's smart address. • Add preferred couriers for future requests. • Review active, scheduled, and completed orders. • Contact support and manage complaints inside the app. • Use the app in Arabic or English. Mersal Services is designed around the needs of users in Yemeni cities, with organized order information and appropriate safety tools for every service. Service starts in Sana'a and expands gradually as coverage becomes available.