Officially Sorry

You were seven minutes late. You left them on read for three days. You ate the last slice of pizza. Some offenses are too small for a real apology and too big to ignore. Officially Sorry turns them into a solemn public statement, the kind companies, celebrities and politicians issue when things go wrong. Pick what you did, choose who it's for, select a tone and issue your statement. Then send it to the offended party. FOUR TONES • Corporate: crisis committee, internal investigation, reviewed by legal. • Celebrity: a heartfelt message, a break from social media, growing every day. • Royal decree: flags at half-mast and an apology proclaimed in every town square. • Politician: mistakes were made, words taken out of context, no resignation. EVERY STATEMENT INCLUDES • Letterhead, reference number and date • Your offense quoted word for word • Two or three paragraphs of crisis-management…