OX Chat

OX Chat is the operator app for the OX Chat customer messaging platform. Answer your customers from one place, wherever they write from — your website chat widget, Telegram, WhatsApp or Instagram. KEY FEATURES • Unified inbox — every conversation from every channel in one list, sorted by status: new, in progress, bot, closed • Instant push notifications — never miss a customer message, even when the app is closed • Real-time messaging — replies are delivered instantly, with read status and typing indicators • Voice messages — record and listen right in the chat • Audio and video calls — talk to customers without leaving the conversation • File and photo sharing — send and receive documents, images and media • Reply and quote — keep long conversations structured • AI assistant — an optional bot answers routine questions before an operator joins • Team-ready — conversations are assigned…