ReferralZen

ReferralZen puts your agency's referral cases in the hands of the people who move them: referral representatives, intake, clinical and coverage teams. It is the mobile companion to the ReferralZen referral workspace used by skilled home care agencies. A referral is never one document. Face sheet, orders, notes, insurance card and discharge summary arrive by fax, email and portal at different times, and several people touch each case. ReferralZen reads each document as it lands, keeps one current picture of the case, states what is missing and shows who it is waiting on. Your team decides what is ready. What you can do in the app Cases. See the referrals assigned to you and the ones you follow, with status, open holds and time since receipt. Open a case for the documents and conversation behind the status. Holds. Each failed check is a hold with its reason, the page it came from and an…