Ritmo — Team Inbox

Your customers write on six different apps. Your team answers from one. Ritmo brings WhatsApp, Facebook Messenger, Instagram, Telegram, TikTok and your website chat into a single shared inbox. Every conversation lands in one place, every agent sees what they are allowed to see, and nothing gets answered twice. WHAT YOU CAN DO FROM YOUR PHONE • Read and reply across every connected channel • See new messages the moment they arrive, with push notifications • Pick up a conversation another agent started, and hand one over • Send photos, files and voice notes • Add notes only your team can see • Look up a customer's history before you reply • Track deals through your pipeline BUILT FOR TEAMS Assign conversations to queues, so the right person answers. Set who can see which channel. Watch response times and resolution rates per agent. Ritmo shows you what your team is doing without anyone…