SendSync

SendSync turns your team's support email into one shared inbox. This app puts it in your pocket. See what's waiting, reply properly, and hand work to the right person without opening a laptop. WHAT YOU CAN DO • Switch between the mailboxes you have access to, one at a time — not a merged firehose • Filter to Open, Mine, Unassigned, Snoozed or Closed • Read the whole thread, newest first, with earlier messages collapsed out of the way • Reply to customers from your own address, in your own voice • Leave internal notes your team sees and your customer never does • Assign a conversation to a teammate • Close, snooze, star, or change status • Swipe a conversation to close or assign it in one motion NOTIFICATIONS THAT RESPECT YOU Decide exactly what reaches your lock screen. New customer messages, conversations assigned to you, and notes that mention you are separate switches. Mute a noisy…