Trazer Mike

Mike is a master HVAC technician who lives in your phone. Call him, FaceTime him, or text him from the truck. Any brand, any system, any skill level — and he answers in seconds, not tomorrow. ON THE JOB • Diagnose it together. Describe the symptom or send a photo, and he walks the call the way a veteran would — safety first, every time. • Read the data plate. Photograph the plate and he pulls the brand, model, tonnage, refrigerant and serial straight off it. • Check the real warranty. He looks up the manufacturer's own registration on that serial, so you know what is actually covered before you quote it. • Read a wiring diagram. Send a photo of the panel and get a clean, labeled drawing back. • Quote the actual manual. Passages from manufacturer service literature, cited to the page — not a guess. • Handle the conversation. The objections before you knock, and the words when the…