Usual Business

Their usual, on your side of the chair. New or returning, walked in or matched through Usual, customers arrive with the details they chose to share. You start with context instead of questions. THE DAY, IN ONE PLACE Today's sheet shows who is coming, what they had last time, and the preferences they shared. Their history is there before they sit down. WORKS WITH THE CALENDAR YOU ALREADY KEEP Connect Square and bookings flow both ways. Connect Google Calendar and what Usual books appears where you already look. If your system is one Usual cannot read, take requests instead: the customer asks, you confirm, and nothing is booked until you say so. FILL THE GAPS Customers can keep a place in your queue with the times that would suit them. When someone cancels, or when you open an hour yourself, that hour can be offered to everyone on the list who fits it. First to accept takes it. YOUR TEAM…