Waiting On: Track Duties

What Waiting On will not do. It will not give you a to-do list. Your tasks are your business. It will not remind you of anything before the date you expected it. It will not track parcels over the network, read your email, or connect to anything but your own iCloud. It will not send a message for you. It will not tell you to be patient. What it does. You pull a ticket for anything you are owed: the refund, the reply, the parcel, the test results, the money you lent. The ticket knows who, since when and by when. The by-when comes from how long that person or company has actually taken before, so your bank’s refund ticket says eleven days because that is what your bank does. The most overdue ticket sits at the top of the counter with its number lit. When something is late, the ticket drafts your next nudge, friendly first, then firm, then formal with the reference numbers, agent names and…